Privacy Policy

Last updated: June 16, 2026

This Privacy Policy explains how Creative Deck Designs & Vinyl Products ("Company," "we," "us," or "our") collects, uses, shares, and protects your personal information when you visit or make a purchase through www.creativedeckandvinylproducts.com (the "Website" or "Service"), and describes the privacy rights available to you.

By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Website.

1. Information We Collect

Personal Information You Provide

When you place an order, create an account, contact us, or sign up for marketing, we may collect personal information that identifies you, including:

• First and last name
• Email address
• Phone number
• Mailing address (street, city, state, ZIP/postal code, country), if you provide it for a quote or order
• Project, quote, or order details you share with us
• Information you include in messages or customer-service requests

Payments. We do not process payments or collect payment card information through this Website. Any orders or payments are arranged separately (for example, by phone, invoice, or in person).

Information Collected Automatically (Usage Data)

When you use the Website, we automatically collect certain information, including your IP address, browser type and version, device type and unique device identifiers, operating system, referring/exit pages, the pages you view, the date and time of your visit, time spent on pages, and other diagnostic data. On mobile devices we may also collect your mobile device type, mobile operating system, and mobile browser type.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Website and process and fulfill your orders;
• Manage your account and registration;
• Communicate with you about orders, requests, updates, and customer support;
• Send you news, special offers, and promotional information about products and services similar to those you have purchased or inquired about (you can opt out at any time);
• Personalize your experience and remember your preferences;
• Analyze usage and trends to improve the Website, our products, and our marketing;
• Measure and improve the effectiveness of our advertising campaigns;
• Detect, prevent, and address fraud, security issues, and technical problems;
• Comply with our legal obligations and enforce our terms and policies;
• Evaluate or carry out a merger, sale, or other business transfer.

3. Cookies & Tracking Technologies

We use cookies and similar technologies (such as web beacons, pixels, tags, and scripts) to operate the Website, remember your preferences, analyze traffic, and support advertising. A cookie is a small file placed on your device.

You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. If you disable cookies, some parts of the Website may not function properly. Where required by law, we request your consent before placing non-essential cookies.

4. Analytics & Advertising

We use third-party analytics and advertising services to understand how our Website is used and to promote our products. These providers may use cookies and similar technologies to collect information about your use of the Website and other websites over time.

• Google Analytics & Google Ads. We use Google services to measure traffic and run advertising. You can learn more at Google's Privacy Policy and opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on. You can manage ad personalization at Google My Ad Center.
• Meta (Facebook/Instagram) and other social pixels. We use advertising pixels to measure ad performance and show you relevant ads on social platforms. You can manage your preferences in your Meta account settings and at Meta's Privacy Policy.

To opt out of interest-based advertising from many companies, visit the DAA or NAI opt-out tools. You can also enable a Global Privacy Control (GPC) signal in your browser, which we honor where required by law.

5. How We Share Your Information

We do not sell your personal information for money. We may share your information in the following situations:

• With service providers who perform services on our behalf (such as hosting, email delivery, analytics, and advertising), under contracts that require them to protect your information;
• With advertising and analytics partners as described above, which may be considered "sharing" or "sale" of personal information for targeted advertising under certain laws;
• For legal reasons, to comply with the law, respond to lawful requests from public authorities, enforce our terms, or protect the rights, property, and safety of our customers, the public, or us;
• In a business transfer, in connection with a merger, acquisition, financing, reorganization, or sale of assets; and
• With your consent, for any other purpose you authorize.

6. Service Providers We Use

To operate the Website and our business, we work with trusted third parties, which may include:

• Cloudflare — website security, content delivery, and performance (privacy policy);
• Google — analytics and advertising (privacy policy);
• Meta Platforms — advertising and measurement (privacy policy);
• Twilio SendGrid — transactional and marketing email delivery (privacy policy).

These providers only access the information needed to perform their services and are required to keep it confidential.

7. Data Retention

We retain your personal information only for as long as necessary for the purposes described in this Policy, including to provide the Website, fulfill orders, comply with our legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. Usage Data is generally retained for a shorter period unless it is used to improve security or functionality, or we are legally required to keep it longer.

8. Data Security

We use commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Privacy Rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or receive a copy of your data, and to opt out of marketing or targeted advertising. To exercise any right, contact us using the details in the Contact Us section. We will not discriminate against you for exercising your rights, and we will verify your identity before responding.

You can opt out of marketing emails at any time by clicking "unsubscribe" in any email or by contacting us.

10. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal information we collect, use, disclose, and "share";
• Request access to and a copy of your personal information;
• Request correction of inaccurate personal information;
• Request deletion of your personal information;
• Opt out of the "sale" or "sharing" of personal information for targeted advertising;
• Limit the use of sensitive personal information; and
• Not be discriminated against for exercising your rights.

We may "share" personal information (such as identifiers and online activity) with advertising partners for targeted advertising. To opt out, contact us or enable the Global Privacy Control (GPC) in your browser. You may also designate an authorized agent to make a request on your behalf.

11. Other US State Privacy Rights

Residents of Maryland, Virginia, Colorado, Connecticut, Utah, Texas, and other states with comprehensive privacy laws may have similar rights to access, correct, delete, and obtain a copy of their personal information, and to opt out of targeted advertising and the sale of personal information. To exercise these rights, contact us using the information below. If we deny your request, you may have the right to appeal by replying to our decision.

12. EU/UK Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including the right to access, rectify, erase, restrict, or object to the processing of your personal data, the right to data portability, and the right to withdraw consent. We process your data on legal bases such as performance of a contract, your consent, our legitimate interests, and compliance with legal obligations. You also have the right to lodge a complaint with your local data protection authority.

13. International Data Transfers

We are based in the United States, and your information may be processed and stored in the United States and other countries where we or our service providers operate. These countries may have data protection laws different from those in your jurisdiction. Where required, we take steps to ensure appropriate safeguards are in place for such transfers.

14. Children's Privacy

Our Website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. We also do not knowingly sell or share the personal information of consumers under 16. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

15. Links to Other Websites

Our Website may contain links to third-party sites that we do not operate. We are not responsible for the content or privacy practices of those sites and encourage you to review their privacy policies.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above and, where appropriate, notify you by email or a prominent notice on the Website. We encourage you to review this page periodically. Changes are effective when posted.

17. Contact Us